If your account has a past due balance
Past due balances happen to everyone. Suppose your account has a past due balance. In that case, we will alert you through email and text message if you’ve opted to receive notifications. To make sure you are receiving our messages properly, try adding Prescription Hope to your contacts. If you have a past due balance, here […]
Setting your payment preferences
Prescription Hope asks you to have a payment method on file to cover your Prescription Hope service fee. Prescription Hope’s service manages programs so that you can receive brand-name medication for free from the pharmaceutical manufacturer who supplies the medication. Add a payment method When you enroll online, you can add a debit card or […]
What is the service fee?
Prescription Hope is a medication access service-based company that offers access to brand-name medication through patient assistance programs. Prescription Hope charges a service fee of a month through Prescription Hope’s medication access service for each medication accessed to manage your medication orders and refills. There are no other costs, fees, deductibles, or copays associated with the […]
Generic vs. brand-name meds
Unlike most methods to receive prescription medication, we substitute brand-name medications whenever possible. If you prefer a specific generic medication, please list the medication on your enrollment form. We will see if there is a possible substitute for brand-name. Please Note: We will not order any medication your healthcare provider disapproves for you to take. Frequently […]
How we refill your medication
As part of the Prescription Hope service, we work with your healthcare provider and the pharmaceutical manufacturer to refill your medication before you need them. We place your refill about six weeks before the medication supply should run out to avoid a gap in medication therapy. We might ask for help to refill your medication […]
Medication supplies and monthly billing schedule
The pharmaceutical manufacturers typically fill prescriptions on a 90-day supply for most medications. So, you may receive a 90 day supply of medication in each shipment, depending on the medication you are enrolled to receive. Prescription Hope bills our customers a service fee of a month through Prescription Hope’s medication access service for each medication […]
Medications we can get for you
Prescription Hope is a medication access service-based company that offers brand-name medications through streamlining patient assistance programs. Here is the most updated list of brand-name medications available through patient assistance programs for individuals who qualify. Pharmaceutical manufacturers’ patient assistance programs provide medication for free to individuals who qualify. Patient assistance programs that Prescription Hope works with do not offer any of […]
What are the next steps after I submit my enrollment form?
After you have submitted your online enrollment form, the next steps are as follows: We will review the enrollment form by putting it through our pre-qualification process. (After completing the online enrollment form, we typically pre-qualify you within 2 business days.) Then we will notify you if your enrollment was pre-qualified or not. If you are […]
What does it take to qualify?
Pharmaceutical manufacturers require a prescription and qualify individuals based on household income guidelines. When enrolling in patient assistance programs, each medication has a separate program with different requirements. If you pay more than a month through Prescription Hope’s medication access service for a single medication and seek financial relief, you should submit an online enrollment form. If […]
Things you can do to get medication quicker
After you’ve enrolled with Prescription Hope, there are a few things you can do to ensure you get your medication quicker and make the transition is as short as possible. Upload all requested documents to us as soon as possible. Let your doctors know that Prescription Hope is your preferred pharmacy. We will be contacting them to […]
What to expect from your first shipment of medication
Once all requested paperwork is received from you and your healthcare provider, your first order of medication is typically delivered within 2 to 4 weeks, we then continue to manage ongoing refills month after month. After completing the online enrollment form, we typically pre-qualify you within 2 business days. Prescription Hope pre-qualifies people from a (37-point […]
How Prescription Hope gets your medication
After you enroll with Prescription Hope, we gather income information from you and reach out to your healthcare providers to confirm your prescriptions. Prescription Hope gets your medication by putting together the correct information to enroll you in the appropriate patient assistance program. Then, the pharmaceutical manufacturer that makes your medication will ship it directly […]
