How to add a new medication to your account
Anytime you would like to request a new medication to your account, follow these steps: Log in to your Prescription Hope account Click “Medications” in the navigation […]
How to update alternate contacts
To change or update alternate contacts on your account, follow these steps: Log in to your Prescription Hope account Click “Account Settings” in the navigation under your name Navigate to the field that says “Alternate Contact” You have the option of adding 3 alternate contacts Click […]
How to upload documents to Prescription Hope
To upload documents to Prescription Hope, follow these steps: Log in to your Prescription Hope account As soon as you log in, on the dashboard screen, navigate to the “Upload Documents” field Click the “Submit Documents” button Either drag and drop or choose […]
How to change my mailing address
To change the mailing address associated with your account, follow these steps: Log in to your Prescription Hope account Click “Account Settings” in the navigation under your name Navigate to the field that says “Mailing […]
How to update my payment information
To update the payment information associated with your account, follow these steps: Log in to your Prescription Hope account Click “Billing” in the navigation […]
How do I change my password?
To change the password to your account, follow these steps: Log in to your Prescription Hope account Click “Account Settings” in the navigation under your name Navigate to the field that says “Password” Click the “Change Password” button next to the “password” field […]
How to change my email address
To change the email address associated with your account, follow these steps: Log in to your Prescription Hope account Click “Account Settings” in the navigation under your name […]
Emails and text messages
Emails and text messages are the primary ways Prescription Hope contacts you about your account. The easiest way for you to stay updated is to add Prescription Hope to your contacts so our notifications reach your inbox. Reasons we send emails and text messages to you We send emails to you: If we have important information […]
How to access your account online
Once you’ve created your account, you can access your account online through any device at the Prescription Hope login page. All you have to do to access your account is enter your email address and password, then click login. Within your account, you can view and manage: Your contact information Your medication information Your healthcare provider information […]
Adverse reactions
If you’re currently having any severe adverse reactions to your medication, please seek medical attention now. Depending on your symptom’s severity, you can either reach out to your healthcare provider or call 911. Once your safety is confirmed, please contact us with an update if any of your prescriptions have changed. Please contact your healthcare provider if […]
Disposing of medication or needles
The FDA offers updated guidelines on how to dispose of your medications and other medical items, including sharps and transdermal patches. Prescription Hope does not manufacture, store, or ship medication. Prescription Hope is a medication access service that streamlines patient assistance programs. If there is a medication you need to return, please take it to your healthcare […]
At home medication safety
Prescription Hope understands that medication safety is crucial, and you may still have questions. To give you the most accurate information about medication safety at home, the National Association of Boards of Pharmacy (NABP) created a website to help. To find the best safe medication practices at home, check out safe.pharmacy. Traveling with your medication For […]
