To change or update alternate contacts on your account, follow these steps: 

  1. Log in to your Prescription Hope account
  2. Click “Account Settings” in the navigation under your name                      how to update alternate contacts
  3. Navigate to the field that says “Alternate Contact”
    1. You have the option of adding 3 alternate contacts
  4. Click the “Edit” button next to the field you would like to update                                                  how to update alternate contacts
  5. Enter the updated alternate contact information you would like to have associated with your account
  6. Click the “Save” button                                                                                                                      how to update alternate contacts

If you ever need help changing the alternate contacts associated with your account, our customer support team is always happy to do it for you. Simply contact us here.