How to change my preferred name

To change your preferred name on your account, follow these steps: 

  1. Log in to your Prescription Hope account
  2. Click “Account Settings” in the navigation under your name                                 how to change my preferred name
  3. Navigate to the field that says “Preferred Name”
  4. Click the “Edit” button next to the field you would like to update                                                               how to change my preferred name
  5. Enter the name you prefer to be associated with your account when you call-in
  6. Click the “Save” button                          how to change my preferred name

If you ever need help changing the preferred name associated with your account, our customer support team is always happy to do it for you. Simply contact us here.

Was this article helpful?

YesNo

Have more questions? Contact Us

Login & Contact Support

Login

Trouble Logging In?