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How to cancel my account
Please contact us if you’d like to cancel your account. We’ll be very sad to see you go.
If you have an unpaid balance, we’ll charge your card for any outstanding payments.
If any orders have shipped before you cancel your account, we won’t be able to recall them.
Suppose you need to cancel service on behalf of someone else. In that case, you’ll need to answer a few questions first to verify their identity and relationship with you.
After canceling your account, you’re welcome back anytime. Please contact us, and we’ll be happy to get you started again.
If you have submitted an enrollment form but need to cancel it, then contact us to talk to one of our enrollment specialists, and they can cancel it for you.
To cancel a medication, simply call us to advise, and one of our enrollment specialists will gladly assist you with the cancellation.
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